🔒 Privacy Policy

Effective Date: 16 Feb 2026
Website: WholesaleFoods.ME
Operated by: BNO Foods General Trading LLC

WholesaleFoods.ME (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal and business information responsibly. This Privacy Policy explains how we collect, use, store, and protect information when you use our website and services.

By accessing or using our website, you agree to the practices described below.

1. Information We Collect

We may collect the following information when you register or interact with our platform:

Business Information

• Company name

• Trade license details

• VAT / TRN information

• Business address

• Industry type

Contact Information

• Name of authorised contact person

• Email address

• Phone number

• Delivery details

Account & Transaction Information

• Order history

• Payment and billing information

• Quotations and pro-forma invoice requests

• Delivery preferences

Technical & Usage Data

• IP address

• Browser type

• Device information

• Pages visited and site activity

2. How We Use Your Information

Your information is used to:

• Process and fulfil wholesale orders

• Verify business registrations and approve trade accounts

• Generate invoices, quotations, and shipping documents

• Provide customer support and account management

• Improve website performance and user experience

• Communicate important updates, promotions, or service announcements

We only collect information necessary to provide our services efficiently.

3. Business Account Verification

As a B2B platform, we may require documentation such as trade licenses or related business credentials during registration. These documents are used solely for account verification and compliance purposes.

4. Payment Information

Payments made through WholesaleFoods.ME are processed securely via trusted third-party payment providers such as PayTabs and Tabby.

We do not store full card details or sensitive payment credentials on our servers.

5. Sharing of Information

We do not sell or rent your personal or business information.

Information may be shared only when necessary with:

• Courier and logistics partners for delivery fulfilment

• Payment gateways for transaction processing

• Technology or service providers assisting in operating the website

• Authorities when required by applicable laws or regulations

6. Data Security

We implement reasonable technical and organisational measures to protect your information from unauthorised access, misuse, or disclosure.

Despite our efforts, no online system is completely secure, and users should also take steps to protect their login credentials.

7. Cookies & Tracking

Our website may use cookies and similar technologies to:

• Improve site performance

• Remember preferences

• Analyse website traffic

• Enhance user experience

You can manage cookie settings through your browser.

8. Data Retention

We retain your information only for as long as necessary to:

• Maintain your business account

• Process transactions and fulfil legal obligations

• Support accounting and operational requirements

9. Your Rights

You may request to:

• Access your stored personal information

• Correct inaccurate information

• Update business details

• Request account closure (subject to legal and accounting obligations)

Requests can be made via our contact details below.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of the website constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions regarding this Privacy Policy, please contact:

WholesaleFoods.ME
BNO Foods General Trading LLC
Warehouse 2, Ali Al Hashemi Building, Al Quoz Industrial 1, Dubai, UAE

📧 support@wholesalefoods.me
📱 +971 52 321 9059